Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with us. We partner with trusted suppliers and fulfillment centers to deliver your orders as efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Once processed, your order is forwarded to one of our fulfillment partners for shipping.

  • Orders are not processed on weekends or public holidays.

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or high order volumes.

Shipping Costs

Shipping charges are calculated at checkout. From time to time, we may offer free shipping promotions on eligible products or orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take 2–5 business days to become active.

Multiple Shipments

As we work with multiple suppliers, items ordered together may be shipped separately and arrive on different dates. You will receive tracking information for each shipment when available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer unless otherwise stated.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays beyond our control may occur due to customs inspections, weather, carrier disruptions, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If an incorrect address is provided, please contact us immediately. Once an order has been shipped, we may not be able to modify the delivery address.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package. We will work with the shipping carrier and our fulfillment partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are committed to providing timely assistance and ensuring a smooth shopping experience.