Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, we’re here to help.
Eligibility for Returns
-
Return requests must be raised within 7 days of delivery.
-
The product must be unused, unworn, and in its original packaging.
-
Products that are damaged due to misuse or improper handling may not be eligible for return.
-
A clear photo/video of the product may be required to process the request.
Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and supporting photos/videos.
After verification, we may offer a replacement or refund, depending on the situation.
Refunds
Once your return is approved and the product is received and inspected, the eligible refund will be processed to the original payment method. Processing time may vary depending on your payment provider.
Return Shipping
For eligible returns caused by a damaged, defective, or incorrect product, return shipping arrangements will be provided by us.
For other return requests, return shipping charges may be deducted from the refund amount.
Cancellation
Orders can be cancelled before they are shipped. Once an order has been shipped, cancellation may no longer be possible.
For any return or refund assistance, please contact our customer support team with your order number and registered contact details.